Privacy Policy
How we collect, use, store, and protect your personal information
DPDPA 2023 Compliant
This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable data protection laws in India and internationally.
1Our Commitment to Privacy
At Indie Hub Private Limited ("Indie Hub," "we," "us," "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains:
- •What personal data we collect and why
- •How we use, store, and protect your information
- •Your rights regarding your personal data
- •How to contact us about privacy concerns
By using the Indie Hub platform, you consent to the data practices described in this policy.
2Information We Collect
2.1 Information You Provide
Account Information
- •Name, email, phone number
- •Company name and designation
- •LinkedIn profile
- •Professional background
Financial Information
- •Banking details
- •Payment information
- •Transaction history
- •Tax identification
KYC Documents
- •Government ID (Aadhaar, PAN)
- •Address proof
- •Business registration
- •Financial statements
Application Data
- •Funding applications
- •Business plans
- •Pitch decks
- •Investment preferences
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and tracking technologies
- Location data (with your consent)
- Performance and analytics data
2.3 Information from Third Parties
We may receive information from third-party services when you connect your accounts (e.g., Google, LinkedIn), payment processors, credit bureaus, and publicly available sources for verification purposes.
3How We Use Your Information
Provide Services
Process applications, facilitate investments, manage your account
Verify Identity
Conduct KYC/AML checks as required by law
Communications
Send transaction updates, newsletters, and important notices
Security
Detect fraud, prevent abuse, ensure platform security
Analytics
Improve our services, understand usage patterns, develop new features
Legal Compliance
Comply with legal obligations, regulations, and law enforcement requests
4Legal Basis for Processing
We process your personal data based on:
Consent
You have given explicit consent for processing (e.g., marketing communications)
Contractual Necessity
Processing is necessary to fulfill our contractual obligations to you
Legal Obligation
We must process data to comply with applicable laws (e.g., KYC requirements)
Legitimate Interests
Processing serves our or third parties' legitimate interests (e.g., fraud prevention)
5Data Sharing & Disclosure
We do not sell your personal data. We may share your information with:
Investors & Portfolio Companies
When you apply for funding or express investment interest (with your consent)
Service Providers
Payment processors, cloud hosting, analytics, customer support, KYC verification services
Business Partners
Co-investment partners, syndicate members (with explicit consent)
Legal Authorities
When required by law, court order, or government regulation
Business Transfers
In case of merger, acquisition, or sale of assets
Note: All third-party service providers are contractually bound to protect your data and use it only for specified purposes.
6Data Security
We implement industry-standard security measures to protect your personal data:
Encryption
Data encrypted in transit (TLS/SSL) and at rest (AES-256)
Access Controls
Role-based access, multi-factor authentication
Monitoring
24/7 security monitoring and threat detection
Secure Storage
Data stored in secure, compliant cloud infrastructure
Regular Audits
Periodic security assessments and penetration testing
Incident Response
Documented breach notification procedures
While we take extensive measures to protect your data, no system is completely secure. Please protect your account credentials.
7Data Retention
We retain your personal data for as long as necessary to:
- •Provide you with services
- •Comply with legal and regulatory obligations (e.g., tax records: 7 years)
- •Resolve disputes and enforce agreements
- •Maintain business records and analytics
After account deletion, we anonymize or securely delete your data, except where retention is required by law.
8Your Privacy Rights (DPDPA 2023)
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
Right to Access
Request a copy of your personal data we hold
Right to Correction
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data (subject to legal obligations)
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Withdraw Consent
Withdraw consent for processing at any time
Right to Grievance Redressal
Lodge complaints about data handling
Right to Nominate
Nominate another person to exercise your rights after death/incapacity
To exercise your rights: Contact our Data Protection Officer at privacy@indiehub.in. We will respond within 30 days.
9Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
Essential Cookies
Required for basic site functionality
Always ActivePerformance Cookies
Help us understand how you use the site
OptionalFunctional Cookies
Remember your preferences
OptionalAdvertising Cookies
Deliver relevant ads and measure effectiveness
Optional10Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.
11International Data Transfers
Your data may be transferred to and processed in countries outside India. We ensure adequate safeguards through:
- •Standard contractual clauses
- •Data processing agreements
- •Compliance with applicable cross-border data transfer regulations
12Updates to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on the Platform. Continued use after changes constitutes acceptance.
Tip: Review this policy periodically to stay informed about how we protect your data.
Contact & Grievance Redressal
Grievance Officer:
grievance@indiehub.inGeneral Inquiries:
support@indiehub.inResponse Time:
We aim to respond to all privacy requests within 30 days
Right to Lodge Complaint: You have the right to lodge a complaint with the Data Protection Board of India if you believe your privacy rights have been violated.
Related Legal Documents
Your privacy matters to us. If you have any questions, please don't hesitate to reach out.
© 2025 Indie Hub Private Limited. All rights reserved.