Terms & Conditions
Comprehensive Terms of Service governing your use of Indie Hub's platforms and services
Binding Agreement
By accessing or using Indie Hub's services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services. This agreement is governed by the laws of India and complies with the Information Technology Act, 2000.
1Definitions & Interpretation
In these Terms and Conditions, unless the context otherwise requires:
"Platform"
Refers to Indie Hub website, applications, and all related digital services
"User" / "You"
Any individual or entity accessing or using our services
"Services"
All products, features, funding, tools, and services provided by Indie Hub
"Content"
All text, graphics, data, code, and materials on the Platform
"Account"
Your registered user profile on the Platform
"Founder"
Entrepreneurs and startup founders using our platform
2Acceptance of Terms
By accessing, browsing, or using Indie Hub, you acknowledge that:
3User Accounts & Registration
3.1 Account Creation
To access certain features, you must create an account by providing:
- Accurate and complete personal/business information
- Valid email address and phone number
- Secure password meeting our security requirements
- KYC documentation as required by applicable laws
- Consent to our Privacy Policy and data processing
3.2 Account Security & Responsibilities
4Permitted Use of Services
4.1 Acceptable Use
You may use Indie Hub's services for:
4.2 Prohibited Activities
You must NOT:
- Violate any applicable laws, regulations, or third-party rights
- Upload malicious code, viruses, malware, or harmful content
- Engage in fraudulent activities, scams, or misrepresentation
- Harass, threaten, defame, or intimidate other users
- Attempt to gain unauthorized access to systems or user accounts
- Scrape, crawl, or extract data using automated tools without permission
- Use the platform for spam, mass marketing, or unsolicited communications
- Impersonate others or create fake accounts
- Reverse engineer, decompile, or disassemble our software
- Interfere with or disrupt the integrity or performance of our services
5Intellectual Property Rights
5.1 Our Intellectual Property
All content, features, functionality, trademarks, logos, and intellectual property on the Platform are owned by Indie Hub Private Limited and protected by:
- Copyright laws (Copyright Act, 1957)
- Trademark laws (Trade Marks Act, 1999)
- Patent laws where applicable
- Information Technology Act, 2000
- International intellectual property treaties
5.2 User-Generated Content
You retain ownership of content you create and submit. However, by submitting content, you grant Indie Hub a:
Non-exclusive, worldwide, royalty-free, perpetual license to:
- •Use, reproduce, modify, and display your content
- •Distribute and sublicense content for platform operations
- •Create derivative works for promotional purposes
- •Store content on our servers and backup systems
You represent and warrant that you own or have necessary rights to all content you submit and that such content does not violate any third-party rights.
6Payment Terms & Fees
6.1 Pricing & Billing
- All fees are quoted in Indian Rupees (INR) and payable in advance unless otherwise specified
- Subscription fees are billed on a recurring basis (monthly/annually) as per your plan
- Prices are subject to change with 30 days prior written notice
- Payment can be made via credit card, debit card, UPI, net banking, or other approved methods
- All payments are subject to applicable GST and other taxes as per Indian tax laws
6.2 Refund Policy
Important Refund Information:
- •Subscription fees are generally non-refundable except as required by law
- •Refund requests must be submitted within 7 days of payment for eligible services
- •Funding and investment transactions are non-refundable
- •Partial refunds may be provided at our sole discretion for service interruptions
- •Processing fees and payment gateway charges are non-refundable
6.3 Late Payment & Suspension
- Failure to pay fees may result in immediate service suspension
- Late payments may incur additional charges as permitted by law
- Accounts with overdue payments may be terminated after 30 days
- You remain liable for all outstanding fees even after termination
7Disclaimer & Limitation of Liability
7.1 Service Disclaimer
THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- •Warranties of merchantability, fitness for a particular purpose, or non-infringement
- •Guarantees of accuracy, reliability, or completeness of content
- •Assurances of uninterrupted, error-free, or secure operation
- •Warranties regarding third-party services or integrations
7.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDIE HUB SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, goodwill, or business opportunities
- Service interruptions, downtime, or technical failures
- Third-party actions, content, or services
- Investment losses or failed funding opportunities
- Unauthorized access or data breaches beyond our reasonable control
Maximum Liability Cap:
Our total liability for any claims arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim, or ₹10,000, whichever is greater.
8Indemnification
You agree to indemnify, defend, and hold harmless Indie Hub, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
- Your violation of these Terms and Conditions
- Your misuse of the Platform or Services
- Your violation of any applicable laws or third-party rights
- Content you submit or share on the Platform
- Your interactions with other users
- Unauthorized access to your account due to your negligence
9Termination & Suspension
9.1 Termination by You
- You may terminate your account at any time through account settings or by contacting support
- Termination does not relieve you of obligations incurred prior to termination
- No refunds will be provided for unused subscription periods upon voluntary termination
- You must export or backup your data before termination as it may be deleted
9.2 Termination by Indie Hub
We reserve the right to suspend or terminate your account immediately, without prior notice, if:
- You breach these Terms and Conditions
- Your account is involved in fraudulent or illegal activities
- You fail to pay fees or charges when due
- Your actions harm or may harm other users or our business
- Required by law enforcement or regulatory authorities
- We discontinue the service (with 30 days notice for paid users)
9.3 Effects of Termination
Upon termination:
- •Your right to access and use the Platform immediately ceases
- •We may delete or deactivate your account and all associated data
- •Sections of these Terms that should survive will remain in effect (IP rights, liability limitations, etc.)
- •Outstanding payment obligations remain enforceable
10Governing Law & Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to:
- The Indian Contract Act, 1872
- The Information Technology Act, 2000
- The Consumer Protection Act, 2019
- Applicable regulations by SEBI, RBI, and other authorities
10.2 Jurisdiction
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India. You irrevocably consent to the jurisdiction and venue of such courts.
10.3 Arbitration
Before initiating litigation, parties agree to attempt resolution through arbitration:
- •Arbitration shall be conducted under the Arbitration and Conciliation Act, 1996
- •Single arbitrator mutually agreed upon by parties, or appointed by the court
- •Arbitration proceedings shall be conducted in English
- •Venue: Bengaluru, Karnataka, India
- •Arbitration costs shall be borne as determined by the arbitrator
11Privacy & Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which complies with:
Information Technology Act, 2000
And IT Rules, 2011 (Reasonable Security Practices)
Digital Personal Data Protection Act, 2023
India's comprehensive data protection framework
SEBI Guidelines
For collection of investor information
PMLA Regulations
For KYC and financial data retention
12Modifications to Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Send email notifications to registered users
- Display prominent notices on the Platform
- Provide 30 days notice for material changes affecting paid services
Your Acceptance: Continued use of our services after changes constitute acceptance of the modified Terms. If you disagree with changes, you must discontinue use and may terminate your account.
13Miscellaneous Provisions
13.1 Entire Agreement
These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Indie Hub.
13.2 Severability
If any provision is found to be unenforceable, the remaining provisions shall remain in full force and effect.
13.3 Waiver
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
13.4 Assignment
You may not assign these Terms without our prior written consent. We may assign our rights and obligations without restriction.
13.5 Force Majeure
We shall not be liable for delays or failures due to causes beyond our reasonable control, including natural disasters, war, terrorism, or infrastructure failures.
13.6 Language
These Terms are written in English. Any translations are for convenience only. In case of conflict, the English version prevails.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
Legal Department:
legal@indiehub.inGeneral Support:
support@indiehub.inRegistered Office:
Indie Hub Private Limited
Bengaluru, Karnataka, India
Website:
www.indiehub.inRelated Legal Documents
By using Indie Hub, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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